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Cg999 Privacy Policy – Our Commitment to Protecting Your Information

Your personal data is completely safe with cg999. Everything we collect, why we collect it, and how we protect it is explained here in full transparency.

Last Updated: January 2026
Language: English
Reading time: approximately 7 minutes

Cg999's six core principles for protecting your data

A quick overview of the most important aspects of the cg999 Privacy Policy

Transparency in Data Collection

Cg999 only collects information that is strictly necessary to provide our services. No unnecessary data is gathered, and you are always informed in advance.

Not Shared with Third Parties

Your personal data is never sold or shared with advertisers or third parties. Authorities may only be notified where legally required.

Encrypted Security

All data on cg999 is secured with SSL encryption. Your password and payment details are never stored in plain text.

Your Control

You can view, update, or request deletion of your data at any time. Full control over your information remains with you.

Cookie Transparency

Cg999 uses cookies solely to enhance your platform experience. Our Cookie Policy explains exactly what each cookie does and how it is used.

Defined Retention Period

Your data is never kept longer than necessary. After account closure, only information required for legal obligations is retained; everything else is deleted.

Table of Contents
Section 01

Introduction

Cg999 is a trusted online betting platform in Bangladesh. We believe that the protection of your personal information is a fundamental right. This Privacy Policy explains how cg999 collects your data, why we collect it, and how it is kept secure.

This Privacy Policy applies to the cg999 website, mobile app, and all related services. By using cg999, you are considered to have accepted the terms set out in this policy.

Important

This Privacy Policy is written in Bengali so all members in Bangladesh can easily understand it. If you have any questions, please reach out to us directly.

Section 02

What Information We Collect

Cg999 collects the following types of information. Each category is clearly outlined below — what data is collected and why:

A) Information Provided at Registration

  • Full name and date of birth.
  • Mobile number and email address.
  • Address & Nationality.
  • Password (stored in encrypted form).

B) Information provided during KYC verification

  • Copy of National ID (NID) or Passport.
  • Selfie photo (for identity verification).
  • Bank or mobile banking account details.

C) Automatically Collected Information

  • IP address and device type.
  • Browser type and operating system.
  • Which pages on cg999 you visited and for how long.
  • Betting and transaction history.
Type of Information Purpose of Collection Mandatory
Name & Contact Information Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
KYC Documents Identity Verification & Anti-Money Laundering For Withdrawals
Payment Information Deposit & Withdrawal Process Yes
IP & Device Information Security & Fraud Prevention Automatic
Betting History Service Improvement & Responsible Gaming Automatic
Section 03

How Your Data Is Used

Cg999 collects your information for specific, defined purposes. We never use your data unnecessarily. Below are the key reasons we use your information:

  • Account Management: To secure registration, login, and account access.
  • Payment Processing: To process deposits and complete withdrawals.
  • Service Improvement: To analyze user behavior and improve the platform experience.
  • Contact: To send you emails or SMS about important updates, promotions, or security matters.
  • Fraud Prevention: To detect unusual transactions or multiple accounts.
  • Legal Compliance: To meet requests from government or regulatory authorities.
  • Responsible Gaming: To identify excessive betting behaviour and provide support to members.
Commitment

Cg999 never sells your data to third parties for advertising purposes. Our promotional messages cover only cg999's own offers.

Section 04

Who Your Information Is Shared With

Cg999 does not generally share your data with anyone. However, limited information may be shared in the following cases:

  • Payment Processor: Only the transaction details required to process Mobile Pay, Nagad, Rocket, or USDT payments are shared with the relevant providers.
  • KYC Verification Partners: Documents are submitted through secure channels for identity verification.
  • Law Enforcement Agencies: Where required by law, relevant information will be disclosed in response to official government directives under Bangladesh law.
  • Anti-Money Laundering Authorities: For reporting suspicious financial transactions.

Before sharing information in any of the above cases, we ensure that the receiving party also adheres to appropriate data protection standards.

Section 06

Our Data Protection Technology

Cg999 uses industry-standard security technology to protect your data:

  • SSL/TLS Encryption: All communication between your browser and cg999's servers is encrypted.
  • Password Hashing: Your password is never stored directly — only a hashed version is kept.
  • Two-Factor Authentication (2FA): For additional account security.
  • Firewall & DDoS Protection: To defend against cyberattacks.
  • Regular Security Audits: A third-party specialist team conducts regular system audits.
What You Should Do

Beyond cg999's technical safeguards, please stay vigilant yourself. Never share your password, avoid logging in on public Wi-Fi, and report anything suspicious to us immediately.

Section 07

How Long We Keep Your Data

Cg999 does not retain your data longer than necessary. Our general policy is as follows:

  • Account Information: Retained for as long as your account is active. After account closure, data is kept for a maximum of 5 years as required by law.
  • Transaction Information: Retained for up to 7 years in accordance with Bangladesh financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Cookie Information: Session cookies are deleted when you close your browser. Persistent cookies last up to 1 year.
  • Log Files: Security logs are generally retained for 90 days.

Once the above retention periods expire, your data is permanently deleted or anonymised so that you can no longer be identified in any way.

Section 08

Your Rights

As a cg999 member, you have the following rights. To exercise any of them, please reach out via our Help Center or email:

Right to Access You may request to know what information we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure You may request deletion of your data under certain circumstances.
Right to Restrict Processing You may request that we stop using your data for specific purposes.
Right to Data Portability You can download your data or transfer it to another service.
Right to Object You may object to your data being used for marketing or profiling.

Cg999 will respond to any rights request within 30 days of receipt.

Section 09

Minor Protection

Cg999 strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If we discover that a minor has registered, the account will be immediately closed and all collected data will be deleted.

If you become aware of a minor using cg999, please contact us right away.

Section 10

Policy Changes

Cg999 may update this Privacy Policy when necessary. When changes are made:

  • For significant changes, members will be notified by email at least 7 days before the changes take effect.
  • The "Last Updated" date at the top of the page will be revised accordingly.
  • Continued use of cg999 after any changes have been made will be considered acceptance of the updated policy.

We recommend checking this page regularly for the latest updates.

Section 11

Contact Us

For any questions about this Privacy Policy or your personal information, please contact us:

  • Email: support@cg999.biz
  • Live Chat: Help Center from the page.
Our Commitment

At cg999, your privacy is protected in practice, not just on paper. We are committed to handling your data with respect and ensuring it is never misused.

Play Safe, Trust cg999

Join cg999 today with your data fully protected. The best odds in Bangladesh, fast payments, and Bengali support — all in one place.

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